Deshi Slot FAQ – Frequently Asked Questions

If a match on Deshi Slot is cancelled or suspended mid-way, bets are settled according to the following rules:

• Match completely cancelled (before the first over or before kickoff): All bets placed on that match are automatically voided and the full stake is returned directly to your account.
• If a match is abandoned after it has started: In cricket, results are generally determined by the Duckworth-Lewis method; if a result cannot be determined under any applicable rule, the bet is still considered Void.
• If stopped after a set number of overs or at half-time: In some cases, settlement may be based on the result achieved at the time of suspension — this depends on the rules of the specific market.

For live betting, if a match is suspended mid-way, all bets that were confirmed before the suspension are settled normally. Stakes on voided bets are typically refunded within 1–2 hours. If you have any concerns about the outcome of a bet, contact our support team.

Enabling Two-Step Verification (2SV) on your Deshi Slot account means that knowing your password alone is not enough to log in — an OTP will be sent to your mobile every time. Here are the steps to set it up:

• Log in to your account and click your name in the top right corner.
• Go to "Account Settings" or your "Profile" page.
• Look for the "Security" tab.
• Enable the "Two-Step Verification" option.
• A verification code will be sent to your registered mobile number — use it to confirm.

Once enabled, you'll receive an OTP on your mobile every time you log in. Never share this OTP with anyone — Deshi Slot will never call you to ask for it. If you've changed your mobile number, update it first before enabling 2SV.

Deshi Slot supports all major mobile banking and payment methods in Bangladesh:

• bKash: The most widely used method. Supports both deposits and withdrawals. Minimum deposit ৳100.
• Nagad: Just as convenient as bikiash. Deposits and withdrawals are processed quickly.
• Rocket (DBBL): Dutch-Bangla Bank's mobile banking — deposits and withdrawals supported.
• Bank Transfer: Direct bank transfer is available for large transactions.

Important: The name on your mobile banking account must match the name registered on your Deshi Slot account — otherwise your deposit or withdrawal may be held. Minimum deposit is ৳100, and the minimum withdrawal amount is ৳500. For more details, Payment Page View.

Deposits made via bKash or Nagad are typically 5 to 15 minutes your Deshi Slot account balance is credited. During peak times — such as on big match days or weekends — it can occasionally take up to 30 minutes.

If your balance hasn't arrived after 30 minutes, here's what to do:

• Check your bikiash or Nagad app to confirm the transaction was successful — review your "Transaction History".
• Keep a screenshot or transaction ID of your transfer for reference.
• Contact Deshi Slot's live chat and provide your transaction ID, amount, and the time it was made.
• The support team typically verifies and manually credits your account within 15–30 minutes.

If a deposit fails — meaning money was deducted but not credited — there's no need to panic. Take a screenshot and report it to support; your funds will be refunded or added to your account.

No, they cannot. To register on Deshi Slot, Minimum age is 18 — and this is strictly enforced. If anyone under 18 opens an account, the account will be closed and all transactions will be frozen.

Your date of birth is verified at registration. Before any withdrawal, you'll need to submit your National ID as part of the KYC process — which includes another age check. Anyone under 18 will not pass verification.

If you have children or teenagers at home:

• Do not leave your account logged in on a mobile or laptop unattended.
• Use a PIN or fingerprint lock on the mobile app.
• Never share your password with anyone, including family members.

To learn more about responsible gaming Responsible Gaming Page View.

No. Under Deshi Slot's rules, each person is only allowed One Account You cannot — and this is strictly enforced. Having two accounts under the same person is considered "duplicate" or "multi-accounting", which is strictly prohibited.

How the system detects multiple accounts:

• Two accounts were logged in from the same device.
• The same national ID number was used during KYC verification.
• The same name and date of birth found on two separate accounts.
• Multiple accounts operated from the same IP address or device fingerprint.

If multiple accounts are detected, all of them will be suspended, bonuses will be cancelled, and withdrawals may be blocked. If you've forgotten your old account or can't access it, contact support — let them resolve the issue rather than opening a new account.